A small selection of the many wonderful letters and emails we receive from students:
"I just wanted to say a massive thank you for the last two weeks. I have just completed my beauty therapy level 2 and massage therapy level 3 at the Leeds centre and I loved every second of it! I have learned so much and found each course extremely interesting and enjoyable. Our course leader, Yoselyn, was fantastic. She was so friendly and helpful and it was an absolute pleasure to be taught by her, especially as she was so knowledgeable in all areas. The Leeds school is really nice and it felt like a home from home for the 2 weeks I was there and I met some lovely people, who I will be keeping in touch with. All the equipment and products used for the training were excellent, as is the starter kit I bought. From before I even made my booking, all the staff have been so helpful and informative and I feel I have been supported every step of the way. I am now looking forward to getting started on my NVQ portfolio and workbooks (as soon as I receive them, which I hope will be soon?) and to getting to work as a therapist. I would be very grateful if you could post my feedback on the website and pass on my sincere thanks to Yoselyn at Leeds and also to Angeline who assisted on some of the courses. I will hopefully be returning to complete some more courses in the near future! Thanks again to everyone at Carlton!" Laura Matthews 2013
"Please pass on my thanks to Helen Glenn for an excellent UV Gel nail course in Exmouth. The smaller group made it so much easier to learn and Helen's knowledge and enthusiasm for her subject was infectious. I am very much looking forward to my next course. Also, please thank your administration team for a very efficient booking system. Just waiting for my UV Gel kit to arrive so I can really get started!" - Daphne, 2013
"Please could you kindly pass on my sincere thanks to your tutors at Windsor. I attended the Xen Tan Training Course at Windsor and was very pleased with the level of expertise and customer service received. I look forward to studying courses with The Carlton Institute in the near future and will recommend your Windsor branch to my students. Your two Tutors were very professional and welcoming. They are a real credit to your organisation." - Rebecca, 2012
"I just wanted to write to say thank you to Helen in Exmouth for my Body Massage training. I so enjoyed the two days and found Helen such a great teacher! Her experience, knowledge, encouragement and patience was wonderful. At times I did fear and worry what I was doing, but she made me feel at ease - in fact I have done two massages at home to my husband and a friend.. it all just clicked together ! I can see the light! My clients will enjoy the extra therapy I can now offer them alongside the reflexology and IHM. I look forward to booking another course next year, so please keep me on your database for future courses!" - Victoria Bell, 2012
"May I thank Lynda (Customer Service) again for all of her help and support, which is really appreciated. She is a great representation of the company!" - Victoria, 2012
"I've recently completed the training days of NVQ level 3 in Massage Therapy in Chichester with Jane and Jo. I have to say how amazing the training days were, Jane and Jo are so knowledgable and passionate and have the fantastic ability to break large volumes of information down into easily understandable chunks. I absolutely loved my days with them and can't wait to come back to do more courses." - Carrie, 2012
"I am writing to give you some feedback on my recent training course. The service provided by the Carlton Institute was excellent from my initial enquiry right through to the final assessment and receipt of my certificate. I would particularly like to praise my course instructor Jane. She was highly knowledgeable, friendly and approachable, and had good teaching skills. My experience with the Carlton Institute was significantly better than with another local training provider with whom I had previously taken a course. I plan to take further training with you in the future and would recommend your company." - Lorraine, 2012
"I would like to say how pleased I was with the Body Massage and Hot Stone Therapy courses in Birmingham. I did wonder how so much would be covered in the time, but Claire is an amazing and very talented tutor. I do hope that Carlton will also add colour and crystal treatments to their excellent courses." - Marion, 2012
"Thank you so much to Nicola in Windsor for my Manicure and Pedicure Training. I am absolutely thrilled with my training and cannot thank her enough for her time and effort spent on teaching my class and I." - Pitchaynin, 2012
"I just wanted to say thanks to Carlton Institute as I absolutely loved my practical day at Chichester. I have just done my Sports Massage Course at Chichester with Jane and absolutely loved it and would recommend to anyone. Jane had such a passion for what she is doing, which made the day so much fun as her enthusiasm rubs off on you. I felt like the girls at Chichester went above and beyond to make sure you made the most of your day. Having done my body massage course through a different company I can see the difference - so much so that I am actually going to book onto the Body massage course at Chichester to see how it is really done! I want to say that I am very impressed with the Carlton Intitute and would definately recommend!" - Vanessa, 2012
"I wish to thank my tutors at Brentwood, Caroline and Lucy, for all of their help during my training. I thoroughly enjoyed the three days of Body Massage and Hot Stone Therapy and shall be introducing the treatments into my salon at home very shortly." – Beverley Hall
I have just completed a Massage course in Chichester and wanted to say it was brilliant! I was quite skeptical to start with considering that it is only a 2 day course, but I am amazed at how much one can learn in the time. Our teacher, Jane, was fantastic in all aspects. She's got so much knowledge and her passion is contagious. We had lots of hands-on experience and, at the end of teh day, I was able to complete a full body massage professionally." - Aiste, Hot Courses, 2012
"We recently completed your Body Massage course in Exmouth and wanted to let you know that our tutor, Helen, was amazing and that you are very lucky to have her. Not only was her knowledge of massage outstanding, but her friendly, relaxed approach made us feel at ease and made the whole experience enjoyable. Her enthusiasm was contagious and the amount of things we learnt in two days was incredible! We can now open our own massage therapy business in Cornwall and feel confident to do so.
We would recommend the Carlton Institute to anybody wishing to learn massage and would like to say thank you for the whole experience. From the beginning, when we booked the course, the staff were polite and helpful on the phone, through to our training with Helen who was amazing. Thanks again!" - Lian Huang and Steve Carkeek, May 2012
"I recently completed Body Electrics training and wanted to share my fantastic experience with you. I really enjoyed my day and it was money very well spent. I found it a little daunting at first, but my tutor Danniella was really lovely. She explained eveything to me and really helped me. She was ever so friendly and gave me some really good advice regarding my studying for NVQ qualifcations and about being a beautician in general. She was lovely and I would love to do more training with her in the future. The other tutor, Kate, was really nice too. Even though she wasn't directly training me, she took the time to come over and ask me how I was and how my childeren were etc, which I thought was lovely. A great team!" - April 2012
"I want to say a huge thanks to Daniella and the team in Stockport. I attended a manicure/pedicure course recently where Daniella was tutor and found she was a real encouragement to me. The course was great value for money and I learnt so much! I am so looking forward to completing more courses with her in the future!" - Joanna Langton, April 2012
"Yesterday I took the final part to my NVQ level 3 body massage qualification, and I am so pleased to say that I passed. I feel enormously relieved following what is a relatively intense period of study. I would like to say 'thank you' to Carlton Institute, for your helpful advice and answering my questions both in e/mail and at the end of a phone. Please pass on my sincere thanks to Nicola, Michaela, Cindy and Janet for their ready support and for being with me for the various CIBT courses. I'm pleased that I will now be able to help other people by giving them a beneficial and enjoyable treatment." - Tomm Brooker, March 2012
"Following my experience on the Nail Technician course at the Carlton Institute's Glasgow training school, I would highly recommend it. We were provided with excellent training manuals for the theory work, and then spent the majority of the day completing practical demonstrations. Our lecturer was amazing and very helpful. If you're planning on setting up your own business like me, or just want to learn some new manicure skills, then this is the ideal course for you." - Sarah Smith, January 2012
"I would like to extend my sincerest thanks to Ms. Helen Glenn for the training that I received during my NVQ massage course at the Carlton Institute, Exmouth in December 2011. I travelled from the Caribbean to be a participant of this programme, and even though this was all new to me, Helen made my stay so comfortable and memorable. She always displayed a warm and friendly attitude. Although I had no previous knowledge of massage, Helen, being such a great teacher, was able to transform me to meet the requirements necessary to graduate. She was very insightful and most importantly she made learning enjoyable. She is truly an asset to your organization and I congratulate you for having such a wonderful person as Helen Glenn on your team. I look forward to receiving my NVQ package to continue my studies with you and I will be very delighted to recommend my friends from the Caribbean to your courses. Once again, thank you and I wish you and your team all the best and continued success for 2012." - Nadia Salamat-Ali
"Lynda was an absolute star to interact with, and when the portfolio was assessed as fast as it was, I was gobsmacked! The ladies on the phone at Carlton have been incredibly helpful and accommodating. Even though it's made clear that it can take several weeks for portfolio submissions to be processed, clearly at the Institute they do their best to move things along as efficiently as possible. My portfolio was marked far more quickly than I'd hoped, so I was very impressed and pleased. It's a pleasure dealing with the team at Carlton Institute." Best, Renée
"During the course of the day I learnt the process of a Manicure and Pedicure, I also learnt what the difference is between a standard manicure and luxury one (Spa Manicure.) I enjoyed the course/lesson and found it interesting to learn about and understand what tools are used during these treatments and what they each were used for. I also feel like I have been taught enough information to confidently complete a manicure or pedicure on a client as well as upon myself." Maria Mctaggart
"During the Manicure and Pedicure lesson I gained theoretical and practical experience which was demonstrated by Natasha. The lesson was enjoyable and easy to understand which is very important for students to be confident. We learnt how to give a basic and luxury manicure. During this lesson because I am new to beauty, I enjoyed learning something new, giving a Manicure and Pedicure, practicing nail polish application. I can't wait for the next lesson with Natasha. It should be easy to complete the NVQ after she helped me with everything. Thank you." Marie Ahmad
"Today I attended a Hopi Ear course at your Derby location and have to say that I thoroughly enjoyed it. My tutor made me feel very welcome when I arrived and put me at ease. She explained all the theory to me and was very helpful if I had any questions to ask. The practical side of the course was also explained clearly and she went through the treatment in depth too. Being a trainee therapist, it was good to actually experience the treatment myself. At the end of the morning we had our test and then received our certificates. I recently attended a Hot Stone therapy course at another college which I won't name but I had to chase them up countless times for my certificate which I wasn't too happy about. I thought that I had good value for my money and the fantastic offers that you do are very welcome when in this current climate times are hard. I will definitely come back and do more holistic and beauty courses and also recommend you to my other therapist friends."
"Thank you for teaching Reflexology - your teaching was excellent and easy to follow, with a great style! And thanks for saving our course by flying down South! Really enjoyed it. Safe journey back - and hopefully see you in the future." Hayley Curtis.
"Thank you to Helen Glenn who is just the loveliest tutor ever. Patient, professional and thorough, not to mention very approachable. Last but not least, the Admin Team who have been extremely pleasant. I would recommend the Carlton Institute to anyone looking for good results." 27th April, 2009 Angela from Nr Bristol
"Hi, I would just like to say I had a fantastic day with Helen today on my make up and ear piercing courses in Exmouth. She is a fantastic teacher who made the day enjoyable and fun. Even though there was alot of information to take in, she made sure everyone understood what was being taught and made sure everyone had the chance to try everything. I have come home on a complete high from a fab day and I hope Helen gets the credit she deserves for being a brilliant teacher."
Rachel Glynn, Exmouth.
"The courses where fantastic very informative. Nicola was brilliant and lovely to work with. I have done Beauty Therapy level 2 with Nail extensions (all systems), Body massage, Aromatherapy , Nail art, Reflex, Sports Massage, Brazilian and will be coming to do Henna". Tracey White
"Just wanted to say I attended four day course at Exmouth week of Dec 1st which was run by Helen Glenn. Found the course excellent and very well run , very professional. Will definitely use the facility again". Eileen Filsell
"Lynne was fantastic mature in her teaching and extremely knowledgeable. I'm over the moon the Carlton Institute has come to the North East. The courses were brilliant". Beverley Stephenson
"All tutors are fantastic but Sam stood out and was the best completely thorough with everything she is a brilliant tutor!!!" Rachel Clunie
"Just a quick note to say how much I enjoyed the waxing course today, there was a lovely group of us and Helen made it a very fun and, of course, educational day. She is a great tutor and helped put us nervous ones at ease very quickly."
"I'm sure I'll be booking on another course - if not a couple!" Debbie, Exmouth
"I'd just like to tell you how much I enjoyed the courses and teaching. The courses are so well structured and you make the atmosphere so nice that the whole experience was really enjoyable and worthwhile - thank you!"
Sue Turner, Merseyside
"The tutor was absolutely superb, she has great patience and works extremely hard to get everyone through. I am amazed at how much I learnt in such a short time."
Angela Keane, Glasgow
"I thought I would write and tell you how much I enjoyed the Facials course I attended on 21st February. I arranged this course by telephone and found everyone I have dealt with to be most helpful."
"I am writing to you in order that your staff can be recognised for their outstanding organisation and customer care. I don't usually write such letters, but then it is rare to be treated with such care and to be given prompt attention".
"I took the Nail Extension and Nail Art courses at the end of July. I rang on several occasions to check some small details and I was always given 1st class treatment and my queries answered straight away... and they have always been so helpful and very knowledgeable about the courses and requirements. Even when I have left answerphone messages they have not once failed to call me back. Their professionalism is shown at all times, even when I accidentally left some goods that I had purchased at the school, within 2 days they had them sent directly to my home. I cannot say 'thank you' enough for the help and support shown to me".
Sian Edwards, Swansea
"This is just a short e-mail to thank you for everything you helped me with. I attended the make-up course on 22 September and it was great. Our Therapist was Sam, she was great as well. I learnt a lot, actually more than I expected, for that I am truly grateful. Thank you again."
"I would definitely recommend the Carlton Institute. I did a couple of courses with you last year and am about to go back for more. I would just say that if you are planning to have a good future in the business it is definitely worth going on and taking the NVQ/IHBC qualifications. You stand in much better stead when finding employment. I am just coming to the end of my NVQ courses via distance learning with the Carlton and they have been very supportive throughout, always happy to give advice etc."